How long a 1xSlots payout takes, stage by stage
Every published payout figure answers a different question, which is why they look like they contradict each other. Split the payout into three stages and the numbers line up.
Coins in 0-24 hours, e-wallets in about 24 hours, cards in 3-5 business days. Three hands the money passes through.
Three hands the money passes through
Naming the owner of a stage is what turns a delay into something you can act on.
- 1You confirm the request in the cashierThe amount leaves the balance the second you press confirm, and the request joins the queue with the status pending. The balance drops long before the money appears anywhere else, and that gap is the part people misread as a problem.
- 2The casino processes itThis stage belongs to the casino and nobody else. AskGamblers and Cryptogambler both publish 0-24 hours for it, counted from your confirmation. A document check, an open bonus or the 300% deposit turnover stops the count here, and the status stays pending while it does.
- 3The payment provider delivers the moneyCrypto skips this stage almost entirely: once the transaction is broadcast it belongs to the network. A card needs 3-5 business days and a bank transfer 3-7 business days, counted in the bank business days, and the casino has no lever over that stretch at all.
What arrives fastest, and what waits at a bank
Coin wins this on every published measurement. El Día ran a real money test and clocked crypto withdrawals at under 2 hours end to end, faster than the casino stage figure by itself. E-wallets come second at about 24 hours. Cards and bank transfers finish last, and that wait belongs to the bank.
Two conditions sit on top of the method you choose. The money goes back the way it came: the method that funded the account is the method that pays it out, and when that method only takes payments, the rules let the casino offer a substitute of its own choosing, with that route's clock attached. The payout ceiling belongs to the payment providers. In euros, dollars, bitcoin and ether the casino publishes no withdrawal limit of its own, and the limits that do exist differ by country and by method. All payment methods are laid out with what each one accepts.
If speed is the whole point of the exercise, the crypto cashier is the answer, and the fee section below is the price of it.
| Method | At the casino | At the provider | Our view |
|---|---|---|---|
| Bitcoin, USDT, Ethereum | 0-24 hours | Minutes on the network, no business days | Fastest of the four, and the only route with no third party queue. |
| Skrill, Neteller, AstroPay | 0-24 hours | Sources publish about 24 hours for the whole trip | Steady middle ground: one figure, no bank in the way. |
| Visa and Mastercard | 0-24 hours | 3-5 business days | The casino part is quick; the card scheme is what you actually wait for. |
| Bank transfer | 0-24 hours | 3-7 business days | Slowest of the four, and the fallback when a method cannot pay out. |
Four things that stop the clock
None of them shows up as a new status. The request keeps saying pending while any of the four is in play, and that silence is my main complaint about this cashier.
A document check is the first and the quietest. The rules give it 72 hours, and the count starts the minute a complete set of files reaches the casino, which is the whole trick: half a set starts nothing, so one address proof past its 90 days holds the payout by itself. Which documents the check asks for is worth reading well before the first withdrawal.
The deposit turnover catches the players who never touched a bonus. Review sites record a standing condition of 300% of the deposit staked in real money before any withdrawal, and a request sent before that is done simply waits for it.
An open bonus closes the cashier outright: while a bonus is active the rules block withdrawals from the game account. How the wagering is counted covers what has to happen first.
A changed method puts the request in front of a human. Depositing with one method and asking for the payout on another can also bring a proof request for the new one, and that is another evening gone.
A week has gone by: what to do, in order
A week is where the casino's own ceiling runs out: its rules allow the processing of a request up to 7 business days, and that is the line worth quoting back. Past it, patience has stopped being a strategy. Work through it in this order, and keep every reply.
- Read the request status in the cashierThe cashier history shows whether the request is still pending, was cancelled, or was returned to the balance. A request that quietly came back to the balance is the most common answer, and it needs no complaint at all.
- Write to the live chat with four factsAccount ID, request number, method and amount, in the first message. The chat is open 24/7 in 6 languages. Ask one question: which stage the request is at and what is holding it.
- Send the same thing by email if the chat loopsEmail leaves a written trail with timestamps, which the chat window does not. The support address is support@1xslot.com, and screenshots go here because the chat takes no attachments.
- File a formal complaint with the casinoThe rules give a complaints procedure with real deadlines: a claim can be raised free of charge within 6 months of the incident, the company confirms receipt within 7 days by email, and the final answer comes within 4 weeks, extendable once by up to 4 weeks. Complaints go to complaints@1xslot.com and the records are kept for 5 years.
- Take it to a public boardAskGamblers lists 29 complaints against this casino with a response in 1 day, and Casino Guru counts 68 complaints with 19 resolved. Attach the chat transcript and the request number; a complaint without them goes nowhere.
What to write in the first line matters more than the length of the letter. Name the request number, the method and the day of the week you sent it, and ask a single question. Support answers questions; it does not read essays, and neither would you.
How to reach the chat and email sets out the channels and what each one is good for.
Paying out coin from a euro account costs 4%
The fee depends on the account, and most people meet it on the way out. A fiat account paying out in crypto is charged 4% on the way out and 2% on the way in, both recorded by Webopedia and Cryptogambler. A coin account moving coin pays neither.
So the fast route carries a price tag set by the account currency you chose at registration. The withdrawal itself adds nothing on top. Choosing USDT as the account currency on day one removes the fee for good; choosing euros and paying out in coin means the fee applies every time.
The crypto cashier and its fees has the coin list and the deposit side of the same table.
What people ask when the money is late
Why is my withdrawal still pending after a day?
Pending means the request has not left the casino yet, so the clock you are watching is the casino one. With nothing holding it, the published figure for that stage is 0-24 hours. A document check, an open bonus or the 300% deposit turnover freezes it there, and none of the three announces itself on the cashier screen.
Do weekends slow payouts down?
At the casino stage, nothing in the rules mentions weekends. At the provider stage it shows: cards and bank transfers are counted in business days, 3-5 business days and 3-7 business days, so a Friday request reaches a bank on Monday. Crypto and e-wallet timings carry no business day wording at all.
Can I withdraw to a different method than I deposited with?
The money returns the way it came. When the deposit method takes payments but cannot send them, a bank transfer stands in, and that swaps a same day clock for 3-7 business days. Withdrawal methods, minimums and refusals list which method does what.
Is there a fee for crypto withdrawals?
From a fiat account, yes: 4% on the way out, as Webopedia and Cryptogambler both record it. A coin account paying out in coin carries no fee on either side.